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Who we are
My Kennel: Dog Breeding Game is published by Palmer Digital Studio.
For privacy questions or requests, you can contact us at support@mykennelgame.com.
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Information we handle
The information handled by My Kennel depends on the features you choose to use. The main categories are:
- gameplay information stored locally on your device;
- protected cloud-save information linked to your authenticated account when supported online account features are used;
- Kennel Community account and public profile information if you choose to create or use a Community account;
- Community dog, breeding, Community Board and safety information where those Community features are used;
- Player Score, weekly competition and qualifying gameplay event information where Player Score is used;
- generated device or installation identifiers, platform, app version and account-linked activity information used to operate, protect and understand the service;
- purchase information processed through the relevant app store and RevenueCat, together with protected fulfilment records stored by My Kennel;
- information you choose to send when contacting support; and
- limited technical information required to deliver and protect our website and online services.
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Local and cloud game data
Most of your normal My Kennel gameplay information is stored locally on your device. This can include information such as your dogs and puppies, dog names, breeding and pregnancy information, game currencies, player progression, levels, achievements, collections, quests, show history, kennel progress and game settings.
My Kennel also uses local backup and migration records to help protect existing save data when the game is updated or when optional Community functionality is introduced.
Normal local gameplay data is separate from your Kennel Community account. Signing out of or deleting a Kennel Community account does not by itself delete the normal local My Kennel save stored on your device.
Cloud saves
If you use supported online account features, My Kennel may also store a protected cloud copy of your game save to support account recovery and cross-device continuity.
A cloud save is linked to your authenticated account and can contain gameplay information such as your dogs, progression, currencies, inventory, breeding history and protected purchase records. Cloud-save data is stored using Supabase.
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Kennel Community
If you create or use a Kennel Community account, additional information is processed online so that Community features can operate.
Account information
Kennel Community authentication uses an email address and password. Authentication and password-recovery services are handled using Supabase Auth. We do not need your payment-card details to create a Community account.
Public Community profile
Your public Community profile can include a Community player identifier, display name, kennel name and optional avatar.
Other signed-in Community players may be able to find your kennel in the Community directory and view information you make available through the Community features.
Public dog information
Dogs linked to Kennel Community can have a public Community snapshot. Depending on the dog, this can include:
- dog name, breed and sex;
- life stage and generation;
- rarity, stars, evolution and dog level;
- health, fertility, happiness, obedience, speed and charm;
- bond level and traits;
- coat colour and the image used to represent the dog;
- rare genes, bloodlines and pedigree quality;
- mixed-breed information where relevant; and
- Community pedigree information about the dog's sire and dam where available.
Public kennel views are designed not to expose your authentication details, email address, game currencies or other private progression information.
Stud Book and breeding
If you use Community breeding features, we may process Community dog identifiers, player identifiers, Stud Book listings, breeding requests and protected breeding transaction records. These records are used to operate requests, prevent duplicate transactions and preserve cross-player pedigree and breeding integrity.
Player activity and device information
When online account features are used, My Kennel may process a generated installation or device identifier together with information such as device platform, app version, first and last activity times and session count.
This information is used to operate the service, understand game usage, investigate technical issues and protect player accounts and saved game data. My Kennel does not use this identifier for third-party advertising tracking.
Player Score and weekly competitions
If you use Player Score, we process information about qualifying gameplay events, Lifetime Player Score, Weekly Player Score, competition participation, rankings, milestone claims, competition results and rewards granted.
Player Score information is linked to your Community player identity so that scores can be preserved, duplicate awards can be prevented, leaderboards can be calculated and weekly competition rewards can be granted.
Community Boards
If you use Community Boards, we process the topics and replies you choose to post, including topic titles, post and reply text, Community player identifiers, timestamps, edit information and moderation status. Board content is intended to be visible to other signed-in Community players unless it is hidden or removed through moderation or is unavailable because of blocking.
Community Board content is used to provide asynchronous discussions, operate filtering and moderation, investigate reports, prevent abuse and keep Kennel Community safe. Board posts are not private messages or live chat.
Blocking and reports
Kennel Community includes safety tools. Blocking information is stored as a private server-side relationship between Community player identifiers.
If you submit a Community report, information can include the reported player, dog, Community Board topic or reply identifier, report subject, report reason, optional details you provide, report status and timestamps. Reports are private moderation records and are not part of your public kennel profile.
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In-app purchases
My Kennel offers optional in-app purchases. Purchases are made through the Apple App Store or Google Play and the game uses RevenueCat to load products, process purchase status and support purchase restoration.
Palmer Digital Studio does not receive your full payment-card details from Apple or Google.
The current My Kennel purchase integration does not provide your Kennel Community player identifier as a custom RevenueCat user identifier.
My Kennel keeps protected records of successfully fulfilled Store transactions so that paid Coins, Gems or dogs are not granted twice and purchases can be safely recovered. These records can include a Store product identifier, transaction identifier, purchase date, purchase type and the reward granted.
Where a player uses an authenticated cloud save, these protected purchase records may form part of the saved game data linked to that account.
Apple, Google and RevenueCat process information under their own privacy policies and terms.
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Support communications
If you contact My Kennel Support, we will receive the information you choose to provide. This normally includes your email address, the contents of your message and any screenshots or other attachments you send.
We use this information to investigate your request, provide support, resolve purchase or gameplay issues, prevent abuse and maintain appropriate support records.
We do not need your full card number, card security code or online banking credentials to investigate a My Kennel support request.
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MyKennelGame.com
The My Kennel website does not currently use advertising cookies, marketing cookies or third-party analytics scripts.
Technical infrastructure providers may process information such as IP addresses, request information, browser or device information and security data where this is necessary to deliver, secure and protect the website.
If analytics, advertising or other optional tracking technologies are added in the future, this Privacy Policy will be updated and consent controls will be provided where required.
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Service providers
We use third-party services where necessary to operate My Kennel and its website. These currently include:
These providers may process information under their own terms and privacy policies and may operate infrastructure in different countries.
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Why we use information
Where UK data-protection law applies, we process personal information only where there is an appropriate reason to do so. Depending on the situation, this can include:
- providing the game, Community account or service you have requested;
- maintaining protected cloud saves and account continuity;
- operating Player Score, weekly competitions, rankings and rewards;
- understanding service usage and investigating technical issues;
- processing and supporting purchases;
- maintaining security, preventing abuse and protecting other players;
- responding to support and privacy requests; and
- meeting legal or regulatory obligations.
These purposes may rely on performance of a contract, legitimate interests, compliance with legal obligations or consent where consent is specifically required.
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How long information is kept
Local gameplay data
Normal gameplay data remains stored locally on your device until it is removed through the game's supported reset process or other device-level deletion of app data.
Cloud saves
Cloud-save information may remain while your supported account and cloud-save services are active, subject to account deletion, recovery and operational requirements.
Leaving Kennel Community
Leaving Kennel Community is different from permanently deleting the account. Leaving removes the public Community profile, but the Community authentication account, permanent Community player identity, kennel/account link and Community dog identifiers can remain so the same kennel can safely rejoin later.
Permanently deleting Kennel Community
Permanent account deletion removes the Supabase authentication account and removes the public Community profile. Associated block relationships, reports and Community-only relationship data are removed as part of the protected deletion process. Active Stud Book listings are disabled. Community Board topics and replies authored by the deleted profile are scrubbed of their authored text and disconnected from the deleted player, and associated Board reports are removed.
Some anonymous technical history may need to remain after deletion to preserve the integrity of completed cross-player breeding and pedigree records. Where this applies, retained Community dog records are de-identified from the deleted account: the dog name is replaced, its image is removed and it is no longer treated as an active kennel dog. Technical breed, genetics, pedigree and protected transaction information may remain where required for that historical integrity.
Support records
Support communications are kept only for as long as reasonably necessary to deal with the request, maintain appropriate support records, prevent abuse or meet legal obligations.
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Security
We use technical and organisational safeguards appropriate to the services we operate. Kennel Community data is accessed through authenticated and protected server operations, and public Community views are intentionally limited to data designed for Community visibility.
No online service can guarantee absolute security. You should keep your Community password confidential and contact support if you believe your account or data has been compromised.
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Your privacy rights
Depending on the law that applies to you, you may have rights in relation to your personal information. These can include rights to:
- request access to personal information we hold;
- ask for inaccurate information to be corrected;
- request deletion in appropriate circumstances;
- request restriction of certain processing;
- object to certain processing;
- request data portability where applicable; and
- withdraw consent where processing is based on consent.
To make a privacy request, email support@mykennelgame.com.
You also have the right to raise a concern with the relevant data-protection supervisory authority. In the United Kingdom, this is the Information Commissioner's Office.
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Changes to this Privacy Policy
My Kennel will continue to develop. We may update this Privacy Policy when features, service providers or data practices change.
The date at the top of this page shows when the policy was last updated.
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Contact us
For privacy questions, data requests or general My Kennel support:
Palmer Digital Studio is the trading name of Mandy Palmer, a sole trader.